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Chief Technology Officer
A. Organization Context
Position Title : Chief Technology Officer
Department : Technology Office
Location : Mumbai
Reports to : Chief Executive Officer
B. Job Objective:
- The Technology & Innovation Head is responsible for leading the development and delivery of a portfolio of software and hardware based pharmaceutical inspection solutions to customers of company as primary delivery owner
- The role is responsible for creating the functional articulation and blueprint for product & product enhancements through new technology identification
- The role will also build the functionality to move to a SaaS based offering
- Contributes to the business strategy planning and ensures technological growth keeping with and ahead of competition, including identification of advanced technologies and new markets
C. Primary responsibilities:
Strategic and planning:
- Establish the technology development vision for Inspections and contribute to the business strategy through ideating potential product and service offerings
- Plan the budget, investment and the target areas/ portfolio of planned projects for short term as well as long term development alongwith moving to newer verticals/technology
- Liaise with Product managers, Sales and Marketing Teams, BU Heads and CEO to make a project pipeline with timelines and new product turnaround time
- Support preparation of business case for research in new technologies
Functional:
Operations Management:
- Conduct research to understand the application of new technology in existing products aligned to the customer needs as well as company strategy
Job Description:
- Collaborate with the product management heads and the BU Heads to identify areas for the development of new feature / products through SaaS offerings to keep the company products competitive in the market
- Follow the stage gate approach to develop products and maintain all documentation and generated IP in a systematic manner
- Identify the difference between delivery projects (customer fulfilment) and development projects and undertake projects that would add competitive edge to the organization
- Ensure monitoring of resource utilization and adherence to the project management practices
Internal process:
- Constantly monitor, measure and report performance of development progress on the projects undertaken
- Oversee key projects, processes and performance reports, data and analysis
- Provide technical expertise around Track and Trace and Visions & Inspection technology. Review and approve standard operating process for operationalizing new products along with the Engineering services, product architect and Quality teams
- Support Quality and Regulatory affairs to identify risks in development cycle
- Support BD and KAM sales head to interact with customer R&D departments and collaborate to develop solution to address customer needs
People development:
- Identify, hire and groom top technology talent from the market to undertake development activities
- Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members
- Mentor, coach and develop technology as well as soft skills in the department. Provide subordinates with adequate exposure and growth opportunities
- Actively participate in HR initiatives to drive overall employee engagement and motivation
- Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
D. Key Result Areas:
- Developing new products / new materials
- Enhancements / applications for existing products
Job Description:
- Developing resources
- Adherence to budget and timelines
E. Key Interfaces:
Internal Interfaces
- CEO (For approvals of budget, strategy, plan etc.)
- Product Manager (For market information, product strategy and customer feedback)
- Program Manager (For knowledge transfer of new technology/ code for new / existing products)
- Sales and Marketing (For customer feedback on their stated and unstated needs)
- Engineering services (For transfer of new designs and prototype related support)
External Interfaces:
- Key Customers (For understanding their requirements)
- Technology vendors (For new technologies)
G. Educational and Experience Requirements
Minimum Requirement Desired:
Level of Education - Masters in science/ technology or PhD in science
- Domain knowledge of instrumentation, software and new technology tools
Experience:
- 20+ years in design/ development of instrumentation products and over 5 years leading a portfolio of R&D products
- Understanding of broad technology and business spectrum including software, hardware, quality and operations
- Understands the market and customer requirements and has a strong business acumen
- Experience as a CTO or similar role
- Preferable experience in technology products companies such as Siemens, Bosch, GE, ABB etc.
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