About the Company:
Our client is a leading technology-led NBFC focused on enabling credit access for underserved businesses. With a strong digital operating model and rapidly growing lending platform, the company is investing in technology, data, AI, and customer journey transformation to support its next phase of growth.
Role Overview:
Reporting to the COO and working closely with the MD, the CTO will lead the organization's technology strategy, digital transformation agenda, and overall technology operations. The role oversees a 60+ member technology team and will be responsible for strengthening lending platforms, technology governance, cloud infrastructure, cybersecurity, and innovation.
Key Responsibilities:
1. Applications & Lending Platforms (Core Focus)
- Lead technology across LOS, LMS, Collections, CRM, ERP, and related lending applications.
- Drive customer journey digitization, automation, and platform modernization.
- Manage technology delivery through strategic vendor partnerships.
2. Infrastructure & Security
- Oversee cloud infrastructure (AWS preferred), networks, cybersecurity, and IT operations.
- Lead enterprise security and risk management through the CISO function.
3. Governance & Transformation
- Own technology governance, PMO, vendor management, SLA governance, and technology investments.
- Drive digital transformation, AI adoption, analytics, and process automation initiatives.
- Act as a strategic technology advisor to the leadership team and Board.
Candidate Profile:
- Engineering graduate; MBA preferred.
- 15+ years of technology leadership experience.
- Current or recent CTO, CIO, Head of Technology, or a strong CTO-1 profile.
- Strong experience in NBFCs, FinTechs, or Retail Financial Services.
- Deep understanding of lending technology including LOS, LMS, Collections, CRM, and digital customer journeys.
- Experience managing large technology ecosystems, strategic vendors, cloud platforms, information security, and enterprise transformation.
Preferred Technology Exposure:
LOS: Newgen/ Nucleus/ Salesforce/ Lentra
LMS: Qualtech miFin/Nucleus/ Lentra
CMS: Credgenics
ERP: Microsoft Navision
Cloud: AWS / Azure
Candidates with strong lending technology expertise, digital transformation experience, and experience in NBFCs, FinTechs, or Retail Financial Services are encouraged to apply.
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