Description:
Location: Mohali, Punjab (On-site / Hybrid)
Department: Technology & Product Development
Reporting To: Founder / Managing Director
Employment Type: Full-Time
Role Overview:
The Technical Head (CTO) will serve as the strategic and operational leader for the companys entire technology landscape. This role involves architecting and managing internal IT infrastructure, leading full-scale product development (particularly in HealthTech), implementing cybersecurity frameworks, and integrating AI/ML solutions to enhance efficiency. The ideal candidate will balance hands-on technical execution with strategic leadership, guiding a team of developers, interns, and engineers to deliver scalable digital solutions.
Key Responsibilities:
1. Technology Infrastructure & Ecosystem Development:
- Design, develop, and manage the organizations IT systems, including CRMs, internal portals, and workflow automation tools.
- Implement scalable architectures ensuring data security, integrity, and compliance.
- Build and monitor cybersecurity frameworks aligned with business continuity plans.
2. Product Ownership & Platform Development:
- Lead the full lifecycle of the companys HealthTech platform and mobile application, from design to deployment and optimization.
- Ensure robust performance, scalability, and seamless integration with new technologies.
- Collaborate with cross-functional teams (clinical, business, and operations) to align product goals with strategic objectives.
3. AI/ML Integration:
- Integrate AI/ML-driven solutions such as chatbots, recommendation systems, and automation tools.
- Develop intelligent systems that enhance product capabilities and streamline internal processes.
- Stay updated on emerging technologies in AI, NLP, and predictive analytics relevant to healthcare.
4. Leadership & Team Building:
- Build, mentor, and lead a technology team comprising freshers and interns, providing structured training and technical guidance.
- Maintain a hands-on leadership styleactively contributing to architecture, coding, and technical problem-solving.
- Foster a performance-oriented culture focused on learning, innovation, and accountability.
5. Innovation & Strategic Planning:
- Identify emerging technologies that could drive innovation and competitive advantage.
- Collaborate with leadership to define and execute a long-term technology roadmap.
- Champion a culture of experimentation, automation, and continuous improvement.
Preferred Qualifications & Attributes:
Educational Background:
- B.Tech (mandatory) and preferably M.Tech in Computer Science, Information Technology, or a related discipline from a reputed institution.
Professional Experience:
- Proven experience as a CTO, Technical Head, or Senior Technology Lead, ideally within HealthTech, SaaS, or AI-based ecosystems.
- Demonstrated success in building and scaling technology infrastructure and leading development teams.
- Hands-on expertise in full-stack development, AI/ML implementation, and system architecture.
- Prior exposure to healthcare platforms or compliance frameworks (HIPAA, HL7, etc.) preferred.
Skills & Competencies:
- Strong leadership and mentoring skills with the ability to manage diverse teams.
- Strategic mindset with excellent analytical, decision-making, and problem-solving abilities.
- Excellent communication skillscapable of translating complex technical concepts into actionable business insights.
- Deep understanding of data privacy, security protocols, and modern software engineering practices.
- Passionate about technology-driven innovation and continuous learning.
Core Technical Areas:
- CRM and process automation tools development
- Web & mobile application architecture and deployment
- AI/ML model creation for predictive analytics and NLP
- Cloud infrastructure setup (AWS, Azure, GCP) and DevOps practices
- Cybersecurity frameworks and IT governance systems
Team Structure & Expectations
The Technical Head will lead a dedicated in-house technology team that will initially comprise freshers and interns. Hence, a hands-on approach to architecture, coding, and mentorship is essential. The candidate must demonstrate the ability to build systems from the ground up while training junior developers to maintain and scale them effectively.
Ideal Candidate Profile
A visionary technologist who thrives in dynamic environmentscombining strategic foresight with executional depth. Someone who is not only passionate about coding and technology but also about building a team, shaping culture, and driving long-term innovation.
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