Description:
Location: Banswara /Udaipur / Jaipur, Rajasthan

Organizational Context

Our partner organization is a grassroots, community-based non-profit working across rural and tribal regions of western India.

With a strong foundation in participatory development principles, the organization focuses on advancing holistic rural transformation through agroecology, community-led governance, children's rights, and climate resilience.

As the organization enters a new phase of growth and digital integration, it seeks a Lead Information Technology and Systems to design and implement a robust, community-centric Management Information System (MIS) and Digital Learning Management System (LMS) that can strengthen knowledge management, decision-making, and learning across programs.

Job Purpose

The role will play a central part in digitizing and systematizing data on rural and tribal communities' agriculture, climate-resilient practices, and indigenous knowledge.

The ideal candidate will build internal capacity for data-driven decision-making, facilitate cross-regional knowledge exchange, and strengthen the organization's digital infrastructure.

Key Responsibilities

Technical Leadership and System Development

- Lead the design, development, and rollout of an MIS platform to track community data, program outcomes, and research insights.

- Oversee the creation and deployment of a user-friendly LMS for knowledge exchange and learning among field teams and partner organizations.

- Ensure system interoperability, scalability, and data integrity.

- Manage day-to-day IT support, including troubleshooting hardware, software, and network issues.

- Maintain IT infrastructure, asset inventories, software licenses, and version control records.

Capacity Building and Documentation

- Train internal teams, field staff, and civil society partners in using digital tools and systems.

- Develop user manuals, standard operating procedures (SOPs), and other technical documentation.

- Lead digital literacy initiatives for rural users to enhance adoption and long-term sustainability.

Coordination with Vendors and External Agencies

- Oversee and evaluate external consultants or agencies engaged for MIS/LMS development.

- Ensure compliance with project specifications, timelines, and data privacy standards.

Strategic Technology Planning

- Provide technical inputs to organizational strategies and operational plans.

- Explore emerging technologies and propose innovative IT solutions to strengthen rural and community development programs.

- Stay updated on sector trends and digital data governance requirements.

Qualifications and Experience

- Master's degree in Information Technology, Computer Science, Data Systems, or a related discipline.

- Minimum 10 years of experience in designing, implementing, and maintaining IT systems.

- Proven experience with MIS/LMS platforms and digital capacity-building initiatives.

- Experience in the development or social impact sector is preferred.

Skills and Competencies

- Strong expertise in database management, cloud-based systems, and open-source platforms.

- Excellent project management and problem-solving skills.

- Effective communication skills in English and Hindi.

- Ability to work independently and manage multiple priorities