Job Description: Chief Revenue Officer (CRO)

Location: Gurugram, Haryana

Industry: Real Estate (Residential, Commercial & Mixed-Use Developments)

Reporting To: Managing Director / CEO

About the Role:

We are seeking an accomplished Chief Revenue Officer (CRO) to lead the company's revenue strategy and drive sustainable business growth across all revenue-generating functions. The CRO will be responsible for developing and executing commercial strategies that maximize revenue, improve profitability, strengthen customer acquisition, and enhance market share. This leadership role requires a strategic business leader with deep experience in the Indian real estate sector, particularly in residential and commercial sales, channel partnerships, marketing, customer experience, and revenue management.

Key Responsibilities:

Revenue Strategy & Business Growth:

- Develop and execute the company's overall revenue growth strategy.

- Drive top-line revenue while maintaining profitability and healthy cash flows.

- Identify new business opportunities, markets, and revenue streams.

- Prepare annual sales and revenue forecasts and monitor achievement against targets.

Sales Leadership:

- Lead direct sales teams across projects.

- Build high-performing sales organizations focused on customer acquisition and conversion.

- Develop pricing, sales incentives, and inventory monetization strategies.

- Monitor sales funnel, inventory movement, and project-wise performance.

Channel Partner Management:

- Strengthen relationships with IPCs, brokers, channel partners, and institutional sales networks.

- Expand the company's broker ecosystem across NCR and other key markets.

- Design channel incentive programs to maximize sales productivity.

Marketing & Brand:

- Partner with the marketing team to create demand-generation strategies.

- Drive digital marketing, lead generation, branding, and customer engagement initiatives.

- Optimize marketing ROI through analytics and performance tracking.

Customer Experience:

- Ensure exceptional customer journey from lead generation through possession.

- Improve customer satisfaction, referrals, and repeat business.

- Work closely with CRM teams to enhance customer retention.

Pricing & Revenue Optimization:

- Develop pricing strategies based on market dynamics.

- Monitor inventory ageing and optimize revenue realization.

- Evaluate project feasibility and revenue potential.

Business Planning & Analytics:

- Analyze market trends, competitor activities, and customer insights.

- Present monthly business reviews to the Board.

- Develop dashboards tracking sales, revenue, collections, pipeline, and conversion metrics.

Leadership:

- Build, mentor, and lead cross-functional commercial teams.

- Foster a high-performance culture focused on accountability and execution.

- Collaborate with Finance, Projects, Legal, CRM, and Marketing teams.

Desired Candidate Profile:

Experience:

- 18 - 25 years of overall experience.

- Minimum 10 years in senior leadership roles within real estate.

- Proven experience leading sales and revenue functions for reputed real estate developers.

- Strong exposure to residential, luxury, plotted developments, and commercial projects.

- Experience handling annual sales revenues of 1,5005,000+ crore is preferred.

Education:

- MBA from a premier institute preferred.

- Engineering, Architecture, Commerce, or equivalent degree with strong business acumen.