Role Summary:
The Chief Revenue Officer (CRO) will own and drive the end-to-end revenue lifecycle - from demand generation to deal closure and long-term account growth. The role will focus on building a predictable and scalable revenue engine, accelerating growth in India (targeting 35%+ CAGR), and preparing the organization for global expansion.
Key Responsibilities:
1. Strategic Leadership:
- Define and execute integrated go-to-market (GTM) strategies aligned with company growth objectives
- Contribute to corporate strategy as part of the leadership team
- Partner with the CFO to balance revenue growth with profitability
2. Revenue Growth & Market Expansion:
- Scale India revenue with a strong focus on BFSI sector
- Identify, engage, and penetrate large Unicorn and enterprise accounts
- Build and nurture C-level relationships across key client organizations
- Expand into new geographies including Middle East & Africa
3. Sales & Account Management:
- Establish and scale high-performing sales, pre-sales, and customer success teams
- Drive account mining strategies to increase wallet share and customer lifetime value
- Ensure seamless transition from sales to delivery for high customer satisfaction and retention
- Develop structured sales processes including pipeline management, account planning, and forecasting
4. Partnerships & Ecosystem:
- Build and manage strategic alliances with hyperscalers and relevant technology partners
- Drive joint GTM initiatives and co-selling opportunities
5. Operational Excellence:
- Implement metrics-driven performance management systems
- Design and optimize sales compensation and incentive structures
- Monitor pipeline health and improve conversion velocity
- Recommend pricing strategies aligned with market and profitability goals
6. Brand & Thought Leadership:
- Strengthen market positioning through thought leadership, presentations, and industry engagement
- Support business development teams in creating compelling proposals and narratives
Required Skills & Experience:
- Strong enterprise sales experience, preferably within the BFSI sector
- Proven track record of scaling IT services revenue (minimum $10M annually)
- Established relationships within the BFSI technology ecosystem
- Experience in building and leading high-performing sales teams
- Strong cross-functional collaboration and leadership skills
Qualifications:
- MBA from a reputed institution preferred
- 15+ years of progressive experience in IT services or consulting
- Demonstrated success in senior leadership roles with revenue ownership
- Strong strategic thinking and operational execution capabilities
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