Chief Revenue Officer

Job Description:

The Chief Revenue Officer (CRO) will own and drive the end-to-end revenue lifecycle, from demand generation to deal closure and long-term account growth. The role focuses on building a predictable and scalable revenue engine, accelerating growth in India, and preparing the organization for global expansion.

Key Responsibilities:

- Define and execute integrated go-to-market strategies aligned with company growth objectives

- Contribute to corporate strategy as part of the leadership team

- Partner with the CFO to balance revenue growth with profitability

- Scale India revenue with a strong focus on the BFSI sector

- Identify, engage, and penetrate large enterprise accounts

- Build and nurture C-level relationships across key client organizations

- Expand into new geographies including Middle East and Africa

- Establish and scale high-performing sales, pre-sales, and customer success teams

- Drive account mining strategies to increase wallet share and customer lifetime value

- Build and manage strategic alliances with hyperscalers and technology partners

- Implement metrics-driven performance management systems

- Design and optimize sales compensation and incentive structures

- Strengthen market positioning through thought leadership and industry engagement

Key Performance Indicators:

- Revenue Growth: Achieve 35% CAGR annually

- Pipeline Velocity: Improve lead-to-closure cycle time

- Customer Retention: Maintain Net Revenue Retention of 115%+

- CAC Efficiency: Optimize customer acquisition cost for improved ROI

Required Skills and Experience:

- Strong enterprise sales experience, preferably within the BFSI sector

- Proven track record of scaling IT services revenue (minimum $10M annually)

- Established relationships within the BFSI technology ecosystem

- Experience in building and leading high-performing sales teams

- Strong cross-functional collaboration and leadership skills

Qualifications:

- MBA from a reputed institution preferred

- 15+ years of progressive experience in IT services or consulting

- Demonstrated success in senior leadership roles with revenue ownership

- Strong strategic thinking and operational execution capabilities