Chief Operating Officer - Food & Beverage Business

Chief Operating Officer- F&B Industry - Mumbai

Company Overview:

A homegrown brand in the food and beverage industry, known for its diverse product portfolio and strong consumer connect across markets.

KPIs:

- Operational Strategy: Developing and implementing operational strategies to drive business growth, efficiency, and customer satisfaction in all exclusive and franchise stores for the brand across the country.

- Restaurant Operations: Managing restaurant operations, including food quality, customer service, inventory management, and store maintenance.

- Supply Chain Management: Ensuring efficient supply chain operations, including procurement, logistics, and distribution.

- Team Management: Leading and developing high-performing teams, including restaurant staff, operations managers, and support functions.

- Performance Monitoring: Analyzing key performance indicators (KPIs) to identify areas for improvement and implementing corrective actions.

- Revenue: Monitor, Analyze and Improve sales of each outlet and look at EBIDTA as an output metric hence improving upon factors like cost efficiency and looking at improving sales and improve customer outflow.

- Quality Control: Ensuring compliance with food safety and quality standards, regulatory requirements, and brand standards.

- Innovation: Identifying opportunities for innovation and improvement in operations, technology, and customer experience.

Minimum Requirements:

- 12-20 years of experience leading operations in QSR, Restaurants or allied F&B Industries

- Have an extensive experience of leading operations in the West/South Region of India

- Masters degree in sales & marketing and hospitality preferred

- Current/preferred location to be Mumbai