Location: Multiple airport sites across India (flexible, frequent travel)

Reports to: CEO & Managing Director

Education: Bachelor of Engineering & MBA

Experience: 25 + years in Oil & Gas; at least 10 years in senior management within aviation fueling

Role Overview

The Chief Operating Officer will spearhead end-to-end operations of our aviation refuelling business. You will ensure the safe, compliant, and efficient delivery of aviation fuel across multiple airports, drive continuous performance improvements, and shape strategic initiatives that fuel growth. As a member of the executive team, you'll translate vision into action, optimize processes, and build strong stakeholder relationships.

Key Responsibilities

1. Operations Management

- Oversee daily refuelling operations at all airport locations, ensuring alignment with global aviation fuel standards

- Develop, document, and enforce SOPs and operational frameworks to maximize efficiency

- Monitor and improve fuel storage, handling, and distribution processes

- Guarantee operational readiness through maintenance strategies, equipment reliability programs, and competency-driven workforce planning

2. Safety, Quality & Compliance

- Enforce strict adherence to JIG, IATA, and other international aviation fueling standards

- Champion a zero-incident culture via robust risk management, incident investigations, and preventive measures

- Ensure full compliance with environmental regulations, airport authority mandates, and internal audit findings

- Lead root-cause analyses and embed continuous improvement across operations

3. Strategic Planning & Business Growth

- Partner with the CEO and senior leadership to define and execute growth roadmaps

- Identify and pilot operational innovations, digital automation, and service enhancements

- Forge and nurture alliances with airlines, fuel suppliers, and airport authorities to strengthen market position

- Drive digital transformation initiatives to boost productivity and data-driven decision-making

4. Financial & Budget Management

- Lead annual budgeting, forecasting, and cost-control measures for refuelling operations

- Balance cost optimization with uncompromising safety and service quality

- Uncover new revenue streams through value-added services and strategic partnerships

5. People & Performance Management

- Build, mentor, and retain a high-performance operations team across sites

- Define and track KPIs to measure operational excellence and individual performance

- Foster a culture rooted in accountability, collaboration, and continuous learning

- Ensure all personnel maintain required certifications and training in line with aviation standards

6. Customer & Stakeholder Relations

- Act as primary liaison for airline customers, airport authorities, and regulatory bodies

- Resolve escalations swiftly and implement service-level improvements based on feedback

- Represent the company in industry forums, safety committees, and regulatory consultations

Qualifications & Experience

- Bachelor of Engineering and MBA

- 25 + years of experience in Oil & Gas, with at least 10 years in senior management within aviation fueling

- Proven track record of leading large-scale, multi-site operations in a highly regulated environment

Core Competencies

- Strategic and analytical thinker, able to translate insights into actionable plans

- Strong financial acumen and budget-management expertise

- Exceptional leadership skills with a safety-first mindset

- Excellent stakeholder management and negotiation abilities

- Proficient in driving digital and process transformations

Why Join Us

Lead a critical division in a growing aviation services company

Work alongside visionary leaders and an empowered operations team

Competitive compensation package with performance-based incentives

Opportunity to shape the future of aviation fueling in India