Chief Of Staff - Rural Commerce

Chief Of Staff - Rural Commerce

About the Role:

We are looking for a highly driven and strategic Chief of Staff to partner closely with the CEO and leadership team. This role requires a seasoned professional who can combine strategic thinking, execution excellence, and cross-functional leadership to accelerate business growth and organizational effectiveness. The ideal candidate brings a blend of consulting, operating, and execution experience, and thrives in high-growth, fast-paced environments.

Key Responsibilities:

Strategic Planning & Execution:

- Drive annual and quarterly business planning processes with leadership.

- Translate the CEOs vision into executable strategies and measurable goals.

- Monitor company-wide performance metrics and ensure accountability.

Business Operations & Problem Solving:

- Lead high-priority projects and special initiatives across functions.

- Identify bottlenecks, propose solutions, and ensure operational efficiency.

- Own cross-functional dashboards, reporting, and data-driven decision-making.

CEO Office & Stakeholder Management:

- Act as an extension of the CEO in internal and external forums.

- Coordinate with investors, board members, and strategic partners.

- Manage CEO priorities, communications, and follow-ups for seamless execution.

Leadership & Culture Building:

- Work closely with senior leadership to align on business priorities.

- Establish organizational rhythms (reviews, OKRs, governance).

- Foster a high-performance, collaborative work culture.

Special Projects & Growth Initiatives:

- Evaluate new business opportunities, partnerships, and expansion plays.

- Lead due diligence, market research, and competitor benchmarking.

- Incubate and scale new initiatives till handover to business teams.

Qualifications & Experience:

- 10 to 15 years of work experience with a strong mix of consulting + operating/startup exposure.

- Proven track record in strategy, operations, or program management roles.

- MBA or equivalent postgraduate degree preferred (Tier-1/Tier-2 B-School background a plus).

- Strong analytical, problem-solving, and project management skills.

- Experience working with CXOs/Founders and managing cross-functional teams.

- Excellent communication and stakeholder management skills.