Chief of Staff - Quality Manufacturing - IIT/IIM

Chief of Staff Quality Manufacturing

About the Role :

The Chief of Staff Quality Manufacturing will work as the strategic and execution partner to a senior quality leader, driving critical initiatives across quality, manufacturing excellence, process governance, and cross-functional coordination. This role is suited for a high-potential professional from IIT or IIM with 1 to 4 years of experience in manufacturing, quality, operational excellence, or business transformation roles.

Key Purpose :

This role will support the Quality Head in translating strategic priorities into execution across plants, functions, and leadership forums. The position requires strong analytical ability, executive presence, structured problem-solving, and the capability to work on high-impact quality and manufacturing initiatives.

Key Responsibilities :

- Work closely with the Quality Leader on strategic priorities, special projects, and business-critical initiatives across manufacturing and quality functions.

- Track and analyze key quality and manufacturing KPIs such as rejection rates, customer complaints, COPQ, CAPA closure, audit scores, and process capability trends.

- Prepare leadership dashboards, review packs, meeting notes, action trackers, and decision-support analysis for senior management reviews.

- Coordinate with production, quality assurance, quality control, supply chain, engineering, and plant teams to drive timely execution of priorities.

- Support problem-solving and improvement projects using Lean, Six Sigma, TQM, TPM, 8D, RCA, and CAPA methodologies where applicable.

- Drive follow-up on internal quality reviews, customer audits, regulatory audits, supplier quality actions, and plant governance mechanisms.

- Identify process gaps, execution risks, and improvement opportunities, and convert them into structured action plans with owners and timelines.

- Act as the coordination bridge between the Quality Leader and internal stakeholders to ensure alignment, responsiveness, and closure of action items.

- Support preparation of presentations, business notes, policy inputs, and strategic recommendations for the quality function.

- Participate in cross-functional reviews to improve process discipline, product quality, operational efficiency, and organizational effectiveness.

Candidate Profile :

- B.Tech / B.E. from IIT, or MBA / PGDM from IIM; candidates with engineering plus management exposure will be preferred.

- 1 to 4 years of experience in quality, manufacturing, operations excellence, CEO office, strategy, or founders office roles within industrial or manufacturing environments.

- Exposure to quality systems, manufacturing processes, plant operations, continuous improvement, or operational excellence projects is preferred.

- Strong analytical and problem-solving skills with comfort in handling data, dashboards, presentations, and review mechanisms.

- Excellent communication, stakeholder management, and follow-through ability, with confidence to work directly with senior leadership.

- High ownership, maturity, discretion, and ability to manage multiple priorities in a fast-paced environment.

Preferred Skills :

- Working knowledge of Lean, Six Sigma, TQM, TPM, RCA, CAPA, FMEA, SPC, MSA, or similar quality/manufacturing tools.

- Strong command of Excel, PowerPoint, dashboards, and business reporting.

- Ability to structure ambiguous problems into clear frameworks, action plans, and measurable outcomes.

- Strong business acumen with attention to detail and process discipline.

Success Metrics :

- Timely closure of strategic and operational action items.

- Improved visibility and rigor in quality and manufacturing review mechanisms.

- Better coordination across functions and faster decision execution.

- Strong support to the Quality Leader in driving transformation, governance, and operational excellence.

Compensation :

The offered salary range of 20 to 24 LPA is aligned with higher-end India-wide Chief of Staff compensation benchmarks, though it sits well above broad Ahmedabad averages, which suggests this role is positioned as a premium early-career leadership-track hire rather than a standard local Chief of Staff role.