PFB JD and other details. Please suggest if you would like to proceed further with this. The role of Chief of Staff at Josh Talks is a strategic and operations-oriented position that addresses both the present and future business requirements of the organization. This role entails close collaboration with Josh Talks' CEO, Supriya Paul, and involves overseeing cross-functional activities to ensure the seamless and successful execution of operations. What would your day look like? Finance: - Collaborate with the finance manager to facilitate the annual budget forecasting process. Ensure alignment between budgetary figures and real-world operational scenarios. - Identify and comprehend variances, investigating underlying reasons for discrepancies. - Develop solutions to address and rectify budget variances, ensuring financial goals are met. - Formulate actionable insights based on comprehensive budget analysis. - Work closely with cross-functional teams to implement corrective measures and optimize financial outcomes. - Identify key areas to increase efficiencies and reduce costs- Assist the founders in implementing strategies to increase team efficiencies Strategy and Experiments: - Run comprehensive research models to identify new market/product opportunities - Identify cross-functional synergies to help reduce the TOT of both internal and external projects - If required, lead restructuring initiatives to increase output, tap new opportunities, and decrease overall costs - Find areas of growth, and assist founders in allocating resources (Financial & human capital) to double down on the same HR & People operations: - Establish a systematic hiring process for all positions at Josh, defining clear Roles & Responsibilities and required skills for each role: - Collaborate with the Talent Acquisition team to standardize job descriptions, ensuring consistency across positions. - Create a uniform application process to streamline candidate submissions and enhance efficiency. - Design standard interview questions and identify the interview panel to maintain a structured and fair assessment. - Build Recruitment Pipeline: Review yearly hiring needs, identify talent pool, assist in networking, and support employee branding for recruitment. Training and Performance Management: - Develop a training process for all Josh positions, identifying needs, standardizing documents, appointing trainers, setting timelines, and defining assessment criteria for new hires. - Guide the Talent Acquisition team in creating a streamlined process for employee referrals. - Assess the current performance review system and identify improvement areas, collaborate with teams for enhancements, and ensure applicability. Cross-Team Collaboration and Target Monitoring: - Prepare Quarterly meeting agenda, share data points in advance, and moderate discussions accordingly. - Collaborate with different teams to monitor the achievement of targets for each team - Review team targets regularly, creating intervention plans if needed - Standardize the exit interview format and gather feedback from key position exits. Process excellence: - Work closely with the process manager to scale scholarship vertical - Conduct revenue and lead generation review meetings, and collaborate with the tech team for student experience. - Ensure the counsellor's NPS is consistently above 9, managing escalations with student success teams. - Monitor partner course NPS, collaborate with student success to address dissatisfaction, and escalate through partner communications. - Collaborate with partners' communications manager to handle partner escalations. - Discuss cases of ethics breaches by the counselling team with the audit team. Essential skills you need to have: - Analytical bent of mind - extremely comfortable with numbers and data - Ability to get work done, without direct control (it's not as easy as it seems!) - Super strong communication (verbal and written) and presentation skills - MS Office Ninja - Excel - Ability to work under pressure in a fast-paced working environment - Sound judgment and problem-solving skills - Super organized and meticulous - Solution based approach - Effective time manager - Basic legal acumen - Strong negotiation skills - Ability and willingness to work with people at all levels and different backgrounds - Available to travel occasionally - Insane intuitive taking skills - Willing to step up and take responsibilities other than those mentioned above

Gurgaon/Gurugram

Chief of Staff - Media 

Job Description for Chief of Staff - Media  in AVATHARA in  Gurgaon/Gurugram for (2-7) years of experience. Apply Now!