Chief Of Staff - IIM/ISB

Our client is an exciting, fast growing D2C player in the jewelry space. They are seeking a seasoned, business-savvy Chief of Staff to work directly with the Directors, playing a pivotal role in aligning company vision with execution. This is a senior leadership role, ideal for a dynamic professional who has deep experience in operations, brand management, new business initiatives, and strategic planning-while managing a team of high-performing staff across verticals.

Key Responsibilities

Strategic & Operational Leadership

- Drive execution of cross-functional strategic initiatives on behalf of the Directors.

- Serve as a business partner on operational decision-making, performance tracking, and functional excellence.

- Translate vision and goals into action plans, tracking and reporting progress across the leadership team.

Brand & Business Strategy

- Oversee and refine brand positioning in alignment with business growth and customer insight.

- Collaborate with marketing, creative, and product teams to ensure brand integrity and market consistency.

- Own brand-led initiatives including launches, rebranding, or expansion into new customer segments.

New Initiatives & Business Building

- Incubate and lead new business initiatives from concept to execution.

- Evaluate new markets, product verticals, or operating models in collaboration with the leadership team.

- Support global expansion or diversification where applicable.

People Leadership & Hiring

- Build, lead, and mentor a team of staff managers supporting various verticals (ops, analytics, brand, etc.).

- Drive senior-level hiring decisions in collaboration with HR and department heads.

- Cultivate a high-performance, ownership-led culture across all levels.

Financial Stewardship

- Work closely with finance and business heads to manage P&L oversight, budgeting, and unit economics.

- Optimize cost structure and efficiency across projects and teams.

- Own periodic business reviews with financial performance and goal alignment.

Qualifications

- 7-12 years of experience in cross-functional leadership roles involving brand, operations, and strategic execution. Ideally past experience as a Chief of staff / founder's office role will be an advantage

- Strong exposure to scaling organizations, preferably in high-growth consumer, digital, or retail sectors.

- Proven track record in P&L ownership, leadership hiring, and driving execution across functions.

- MBA from IIM/ISB or an equivalent top-tier institution (mandatory).

- Strong leadership presence with experience interfacing with boards and C-suite stakeholders.