- Lead CEO-sponsored strategic and cross-functional projects.
- Translate business priorities into clear plans, owners, timelines and measurable outcomes.
- Coordinate annual plans, budgets, forecasts and business reviews.
- Analyse performance across products, channels, functions and geographies.
- Evaluate and execute new categories, markets, partnerships and expansion opportunities.
- Identify manual processes and drive automation across sales, operations, production, supply chain, finance and customer service.
- Coordinate integration and adoption of ERP, CRM, OMS, WMS and other business systems.
- Create automated dashboards covering revenue, margins, production, inventory, fulfilment, quality and customer experience.
- Ensure accurate, timely MIS and establish a reliable single source of business data.
- Highlight performance gaps, resolve cross-functional bottlenecks and track corrective actions.
- Prepare CEO, board and investor review presentations.
- Ensure timely implementation of leadership decisions.
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