Key Responsibilities
1. Compensation & Benefits / Rewards
- Execute annual and cyclical compensation processes including salary reviews, bonuses, and incentive payouts
- Translate reward framework design into execution with strong governance and consistency
- Conduct compensation benchmarking and data analysis to generate actionable insights
- Ensure accurate implementation of incentive schemes, including sales and variable pay plans
- Support budgeting and forecasting related to employee costs
- Maintain governance and documentation of reward policies, processes, and approvals
2. Workplace Benefits Management
- Manage end-to-end administration of workplace benefits programs (insurance, wellness, financial, and lifestyle benefits)
- Handle annual renewals, vendor negotiations, and cost optimization
- Drive effective communication to enhance employee awareness and utilization
- Monitor utilization trends and recommend improvements to benefits design
3. Payroll & Compliance
- Lead end-to-end payroll operations ensuring accuracy, timeliness, and compliance
- Oversee time & attendance management and data accuracy
- Review payroll inputs, outputs, and full & final settlements
- Strengthen payroll processes, controls, and documentation to minimize risks
- Drive continuous process improvements within payroll operations
- Manage attendance exceptions, reversals, and incentive calculations
- Ensure coordination with vendors and internal stakeholders
- Ensure timely disbursement of payroll, statutory dues, and third-party payments
- Oversee statutory compliance, filings, and regulatory requirements
- Review payroll reconciliations, GL entries, and financial reporting
- Ensure timely reporting to Finance and regulatory authorities
- Manage payroll funding in coordination with Treasury
4. Vendor & Stakeholder Management
- Manage payroll, compliance, and benefits vendors to ensure service excellence and SLA adherence
- Collaborate with internal stakeholders including Finance, HR, Admin, and IT
5. Audit Management
- Lead payroll and compliance audits, ensuring proper documentation and timely closure
- Strengthen internal controls and proactively mitigate risks
6. Employee Experience
- Drive structured and proactive employee query management
- Resolve complex and sensitive payroll, rewards, and benefits issues
- Develop communication tools such as FAQs, advisories, and dashboards to enhance transparency
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