The Head of Human Resources is the chief human resources officer of the University system and serves as an advocate regarding benefits, policies, and practices that would have a positive impact on employees and as an advisor and strategic partner to the University administration.
The Head of Human Resources provides leadership through the management of a comprehensive human resources office, including talent acquisition, retention and employment services, performance management, benefits administration and compensation and salary administration, training and staff development, regulatory compliance, labour and employee relations and human resource information systems and records management.

KRA

- Provides leadership and guidance for the University and its employees regarding human resource matters by managing a comprehensive human resource office including talent acquisition, employment, and retention services, performance management, benefits management and compensation planning, salary administration and job evaluation, training and development, labour and employee relations, succession planning and human resource information systems and records management.

- Serves as an advocate for employees by listening and becoming aware of employee needs and concerns, sharing this information with University leadership, researching best practices and offering options for leaders to consider in addressing employee needs and concerns.

- Ensures that applicants, employees, vendors and University administrators receive excellent customer service in all interactions with the Office of Human Resources.

- Develops personnel policies, practices, and procedures for approval by the University administration reviewing best practices, and identifying opportunities to improve employee satisfaction.

- Ensures consistent and equitable application of human resource policies, procedures, and government regulations throughout the University by advising senior administrators about the applicable policies, procedures, and regulations, providing training for supervisors, and enforcing the personnel policies and procedures of the University.

- Contributes to employee engagement by advising and supervising the implementation and administration of employee benefits programs, providing excellent customer service, automating processing systems, communicating information about programs and services to employees and to all levels of management throughout the University,

- Improves organizational effectiveness and productivity by overseeing the planning, development, and delivery of professional development and job-related skill training opportunities.

- Provide training and promote the use of the Appraisal and Development Plan as a staff development tool to identify training needs and professional development offerings and to inform promotion decisions, annual salary increases, succession planning and other personnel actions.

- Ensures the accuracy of personnel information for all University employees by supervising the maintenance of personnel records.

- Promotes a positive image of the University by participating in community organizations, as well as national, state and local professional associations.

- Develops a competent, productive and effective personnel staff by supervising, directly and through delegation, professional and support employees.

- Represents the department and serves as a resource by participating on various University committees.

- Manages funds by planning, developing and controlling the departmental budget.

Minimum Qualifications:

- Masters degree in Business Administration or related field required.

Minimum Experience:

- Minimum 15+ years human resources experience is required, Higher Education sector experience is a plus, service sector is also preferred

- A customer and value-focused approach, excellent facilitator skills, and the ability to promote new improved ways of working

- Demonstrated experience in change management, strategic orientation, employee relations, staffing, compensation and benefits and training is required

- Demonstrated problem-solving, conflict resolution and excellent communication skills

- Excellent talent acquisition, team-building and leadership skills, to ensure engagement

Job-Specific Knowledge & Skills:

- Excellent verbal and written communication skills.

- Excellent interpersonal and negotiation skills.

- Excellent organizational skills and attention to detail.

- Strong analytical and problem-solving skills.

- Strong supervisory and leadership skills.

- Ability to adapt to the needs of the organization and employees.

- Ability to prioritize tasks and to delegate them when appropriate.

- Thorough knowledge of employment-related laws and regulations.

Pro