MasterSearch has been retained by a California, USA-headquartered technology consulting and tech services organisation with about 3000 professionals, six global delivery centres and about 100 enterprise clients. Serving clients across retail and e-commerce, financial services, manufacturing, and distribution and logistics.

The organisation offers capabilities spanning digital commerce, data and analytics, application modernisation, cloud, quality engineering and managed services. Its growing expertise in AI, generative AI, automation and data engineering supports enterprise digital transformation and technology-led business outcomes.

The Leadership Mandate:

Reporting directly to the CEO, the CHRO will lead the people agenda in alignment with business strategy, growth ambitions and evolving technology priorities.

The mandate calls for an exceptionally strong business HR leaders, preferably residing in DNCR area or strongly willing to relocate to DNCR.

The potential incumbent understands technology services, brings deep commercial acumen and translates business priorities into measurable improvements in organisational effectiveness, leadership capability and workforce performance.

Key Responsibilities:

- Strategic Business Partnership: Partner directly with the CEO and business leadership on growth strategy, organisational priorities, workforce effectiveness and business performance.

- Organisation Design and Effectiveness: Lead organisation structuring, workforce planning, productivity improvement and operating model transformation.

- Emerging Technology Talent Strategy: Anticipate talent and capability requirements across AI, generative AI, data engineering, cloud, automation, cybersecurity and digital engineering. Drive critical talent acquisition, reskilling and capability development.

- Leadership and Succession: Build leadership pipelines, strengthen succession readiness and enhance managerial effectiveness across the organisation.

- Talent Acquisition and Retention: Develop differentiated strategies for attracting, retaining and deploying critical talent in competitive technology markets.

- Performance and Rewards: Strengthen performance differentiation, accountability, rewards and career progression, linking people outcomes to business results.

- Culture and Change Leadership: Foster a high-performance culture and lead organisational change as the business evolves its technology capabilities and service portfolio.

- HR Transformation and Analytics: Advance people analytics, technology-enabled HR processes and evidence-based decision-making.

- Global Stakeholder Partnership: Work closely with global HR leadership to align enterprise people priorities with India's business requirements.

- Governance and Compliance: Ensure sound employment practices, statutory compliance, employee relations and people-risk management.

Candidate Profile:

- 18 - 23 years of overall professional experience, with substantial experience in senior HR business partnering and leadership roles.

- Proven track record in IT services, technology consulting, digital engineering, product engineering or a comparable technology-driven environment.

- Extensive experience partnering with CEOs and senior business leaders on strategic business and organisational priorities.

- Strong understanding of technology services economics, client delivery models, workforce utilisation, talent mix, productivity and scalable growth.

- Demonstrated ability to translate emerging technology developments into workforce strategies, critical skill development and organisational capability.

- Expertise in organisation effectiveness, leadership development, succession planning, performance management and change leadership.

- Strong commercial acumen, executive presence, analytical thinking and stakeholder management skills.

- MBA or postgraduate qualification from a reputed institution preferred.

The Leadership Opportunity:

This is an opportunity for a commercially astute Tech-HR professional with exceptional leadership capabilities and executive gravitas to work directly with the CEO, closely collaborating with global leaders.

He/she would influence enterprise-level decisions and shape the talent, leadership and organisational capabilities required for the next phase of highly aspirational growth.

The successful candidate will combine strategic foresight with execution excellence, bringing a strong understanding of the intersection between business strategy, emerging technologies and human capital.