Chaayos - Program Manager

Role Overview

The Program Manager will be responsible for planning, executing, and overseeing key cross-functional projects to ensure timely delivery and alignment with business goals. This role involves strategic planning, stakeholder management, risk mitigation, and ensuring operational excellence across multiple initiatives.

Key Responsibilities

- Lead end-to-end program planning, execution, and delivery across multiple teams.

- Define program scope, objectives, timelines, and success metrics.

- Coordinate with cross-functional stakeholders including Operations, Product, Tech, HR, and Finance.

- Track program progress, identify risks, and implement mitigation plans.

- Drive process improvements and establish frameworks for efficient project delivery.

- Conduct regular reviews and prepare program updates for leadership.

- Ensure alignment of all initiatives with organizational goals and priorities.

- Manage documentation, reporting, and program governance.

Oversee budgeting, resource allocation, and vendor coordination where required.

Key Skills & Competencies

- Strong project/program management experience.

- Excellent communication, stakeholder management, and leadership skills.

- Proficiency in planning tools (Jira, Asana, Trello, MS Project, or similar).

- Analytical mindset with ability to solve complex problems.

- Ability to manage multiple projects simultaneously.

- Detail-oriented, proactive, and organized.

Qualifications

- Bachelor's degree in Business, Engineering, Management, or related field.

- 2-8 years of experience in program/project management.