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Chai Trainer

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Performance Outcomes: - Centralize planning and monitoring of maintenance operations across all locations: 90 days: Centralized maintenance plan live and adopted across regions: Establishes central visibility and control over a previously fragmented function - Manage daily complaints and conduct monthly performance reviews: Ongoing (daily/monthly): Complaint resolution TAT; monthly review cadence adherence: Ensures timely issue resolution and continuous performance tracking - Own preventive-maintenance planning and compliance: Ongoing (Weekly/ monthly/quarterly): % preventive maintenance compliance vs. plan; equipment downtime incidents: Reduces breakdowns and extends equipment life - Govern vendors, monitor SLAs: Monthly/ quarterly review: Vendor SLA adherence: Ensures reliable, vendor performance - Implement SOPs and standardize maintenance practices across regions: 6 months: % of regions with SOPs implemented; standardization audit score: Ensures consistent maintenance quality nationwide - Coordinate with Regional Managers and track regional performance: Weekly: Regional performance dashboard; Regional Manager satisfaction/alignment: Keeps regional execution aligned to central standards - Support equipment-reliability initiatives: Ongoing: Equipment uptime %; reliability initiative completion rate, PM Completion rate: Improves overall equipment reliability and reduces operational disruption Strategic Context: - Hardest problem to solve at this business: keeping day-to-day complaint resolution and vendor performance under control. - If this person is excellent a year from now, what will be different in the business that is not true today?: Maintenance operations will run on standardized SOPs across regions, strong preventive-maintenance compliance, governed vendor relationships, and reliable equipment uptime - with clear regional accountability. - Resources, team, and authority this person will have to deliver these outcomes: Ownership of centralized maintenance planning, vendor governance, and SOP standardization, with direct coordination authority with Regional Managers and access to maintenance/performance data across all locations.

Delhi

Chaayos - Manager/Senior Manager -  Maintenance 

Job Description for Chaayos - Manager/Senior Manager -  Maintenance  in Sunshine Teahouse Pvt. Ltd. in  Delhi for (5-10) years of experience. Apply Now!

Chaayos - Manager/Senior Manager -  Maintenance  | iimjobs.com