CG-VAK - Operations Manager - Revenue Cycle Management

Role: Your Impact and Ownership

Lead Eligibility and Benefits Verification operations, ensuring seamless processes and team development. Collaborate with teams to enhance service delivery and maintain high standards.

The candidate must have team management experience and will be responsible for reaching out to insurance companies to verify patient eligibility.

Key Responsibilities:

- Manage operations of the benefits verification unit efficiently.

- Develop the team to enhance performance and growth.

- Train staff on best practices to ensure customer satisfaction.

- Analyze workflow to boost process quality and productivity.

- Implement team policies to foster motivation and retention.

Expertise Required:

- 8-10 years in US Healthcare RCM process.

- 5+ years in team management.

- Prior experience in insurance and verification roles.