CG-VAK - Engagement Manager - Delivery Management

Roles & Responsibilities:

- Own end-to-end delivery lifecycle for client engagements including scope, planning, execution, quality, timelines, and outcomes.

- Serve as primary point of contact for clients, running status conversations, setting expectations, and translating business needs into delivery plans.

- Lead and coordinate offshore teams across time zones, remove blockers, allocate work, and keep delivery on track.

- Understand client business context, challenge assumptions, and proactively propose solutions.

- Own project plans, sprint/release cadence, status reporting, risk and issue management, and stakeholder updates.

- Manage scope and change requests cleanly with client and internal teams.

- Be accountable for quality of deliverables and engagement outcomes.

- Drive retrospectives and process improvements to enhance delivery predictability and client satisfaction.