- Must have 10+ years of hands-on experience in global IT Infrastructure management, including administration of Azure Entra ID, Office 365 Suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Intune, and Windows Autopilot
Mandatory (Experience 2):
- Must have strong expertise in Azure/Office 365 compliance and governance, including audit readiness, data governance policies, and global regulatory frameworks (e.g., GDPR, HIPAA)
Mandatory (Experience 3):
- Must have solid experience managing IT operations end-to-end: user onboarding/offboarding, identity & access management, SAML/SSO integrations, and enterprise-wide provisioning/deprovisioning
Mandatory (Experience 4):
- Must have strong knowledge and hands-on experience with FortiGate Firewalls, FortiGate WiFi, VPN, routing, subnetting, and overall network administration
Mandatory (Experience 5):
- Must have proven capability in endpoint and device management: ManageEngine Endpoint Central, Assets Explorer, Antivirus Endpoint Security, JAMF (macOS), and multi-OS troubleshooting (Windows, Linux, Mac)
Mandatory (Core Skill 1):
- Must have strong Jira/Confluence administration experience for global teams, including configuration, access control, and workflow governance
Mandatory (Core Skill 2):
- Must have experience supporting, patching, updating, and troubleshooting multi-OS environments (Windows, Linux, macOS) with strong focus on security hardening and vulnerability fixes
Mandatory (Core Skill 3):
- Must have strong hands-on experience in shell scripting / bash / PowerShell for automation, system tasks, and operational efficiency
Mandatory (A/V & Collaboration Tools):
- Must have experience in configuration and troubleshooting of Cisco/Polycom audio-video solutions and collaboration tools
Preferred:
Preferred (Technology Exposure):
- Experience with Highspot, HubSpot, Gong, or similar platforms for basic administration
Preferred (Security & Governance):
- Strong background in cybersecurity frameworks, risk management, IT governance, incident response, and GRC practices
Preferred (Education):
- Bachelors or Masters degree in Information Technology, Computer Science, or related field