CCT Digisol - Manager - Social Media

Communication Crafts is a full-service creative and digital agency based in Ahmedabad, founded in 2005. With a team of creatives, strategists and video production experts, we deliver end-to-end branding, advertising, digital marketing, video & film production, and content creation services.

We are seeking an experienced, creative, and highly organized Social Media Manager to join our agency team.

The ideal candidate will manage social media strategies and execution for multiple clients, ensure content quality, handle community engagement, analyze performance, collaborate with creative teams, and maintain strong client relationships.

This is a fast-paced role with varied responsibilities perfect for someone who thrives under pressure and loves turning ideas into campaigns.

Experience Required: 5-6 years.

Agency experience is must

Location: Sindhu Bhavan Road, Ahmedabad (Onsite Opportunity).

Skills & Competencies:

- Ability to manage multiple client accounts simultaneously.

- Strong knowledge of algorithms, formats, and best practices.

- Skilled in project management, scheduling tools, and analytics platforms.

- Experienced in running and optimizing paid campaigns.

- Expertise in influencer marketing and collaborations.

- Excellent communication and client-facing skills.

- Analytical mindset with ability to convert data into insights.

- Highly organized, proactive, and comfortable in fast-paced environments.

Preferred:

- Knowledge of SEO, Google Business Profile, and local SEO best practices.

Job Description:

Content Calendar & Publishing

- Manage error-free publishing across platforms with accuracy and timeliness.

Paid Promotions

- Optimize campaigns to achieve objectives such as reach, engagement, follower growth, or lead generation.

Engagement & Monitoring

- Monitor daily comments, DMs, reviews, and mentions across client platforms.

- Respond or escalate quickly to maintain timely servicing and positive engagement.

Analytics & Reporting

- Deliver weekly/monthly performance reports with insights, benchmarks, and

recommendations.

- Advise clients and teams on data-driven adjustments.

Campaigns, Contests & Giveaways

Influencer & Partnership Management

- Manage collaborations end-to-end: outreach, briefs, approvals, deliverables, and tracking.

- Build long-term influencer and partner relationships.

Platform & Account Setup

- Optimize and verify all client pages/accounts.

- Manage page consolidation, ownership, and ad account/payment setups.

Internal Collaboration

- Align with account managers on client expectations and ensure delivery excellence.