Category Manager - Dairy Specialist

Total Experience: 6 - 10 years

Responsibilities:

- Own the P&L for the dairy category revenue, margins, wastage, and contribution.

- Manage sourcing relationships with dairy farmers, cooperatives, and processors, including quality audits and cold-chain compliance.

- Build and continuously refine the dairy assortment in line with FirstClub's clean-label, hormone-free positioning.

- Lead vendor negotiations on pricing, terms, and service levels.

- Partner with supply chain and clubhouse operations to manage shelf-life-sensitive inventory and minimize spoilage/wastage.

- Track category KPIs (sell-through, freshness compliance, customer complaints, repeat rate) and drive corrective action.

- Work with quality/tech teams to maintain FirstClub's product screening standards for every dairy SKU.

- Run pricing and promotional calendars in coordination with the marketing team.

- Stay close to consumer feedback and dairy market trends (input costs, seasonal supply shifts, emerging formats like A2/organic) to inform assortment decisions.

What We're Looking For:

- 6+ years in category management, procurement, or category-facing supply chain roles.

- Prior experience in the dairy category strongly preferred dairy FMCG, dairy cooperative/processor, quick commerce/e-grocery dairy vertical, or dairy-focused D2C.

- Strong vendor negotiation and relationship management skills, including with unorganized/farm-level suppliers.

- Comfort with P&L ownership and data-driven decision-making.

- Working understanding of FSSAI norms and cold-chain/quality compliance for perishables.

- Ability to operate in a fast-moving, still-scaling startup environment.