Cashfree - Associate Director - People Analytics & Operations

Role Overview:

- 10 - 15 years of experience across People Operations, HR Operations, HR Analytics, and HR Transformation.

- Strong understanding of end-to-end HR processes and employee lifecycle management.

- Strong analytical mindset with hands-on experience in HR dashboards, reporting and people analytics.

- Experience working with HRIS, HR technology platforms and HR data.

- Strong Excel/Google Sheets skills; exposure to Power BI, Tableau or similar BI tools preferred.

- Demonstrated interest or hands-on experience with GenAI, automation or AI-powered HR solutions.

- Ability to convert business/HR problems into data, technology or AI-led solutions.

- Strong stakeholder management and communication skills.

- Comfortable working in a fast-paced, high-growth organisation.

The Ideal Candidate:

We are looking for someone who is not just an HR Operations expert.

The ideal person is:

- HR Practitioner - Data Thinker - Process Excellence Leader - AI Enthusiast.

- Someone who can look at a manual HR process and ask: "Why are we doing this manually, and can we automate or - solve this using AI?"

- Someone who can look at a people dashboard and ask: "What is the data telling us, and what decision should we make because of it?"