Cashapona - Manager - Organizational Change

About the Role:

- We are looking for a seasoned -Organizational Change Manager with over 10 years of experience- leading and delivering change initiatives in complex, dynamic environments.

- Based in -Pune- with a -hybrid work model-, this role is critical to supporting strategic transformations by ensuring stakeholder alignment, adoption, and long-term success.

- The ideal candidate will be skilled in change strategy, stakeholder engagement, training, and performance measurement - with the ability to lead cross-functional teams and manage multiple initiatives simultaneously.

Key Responsibilities:

Change Management Strategy:

- Design and implement comprehensive change strategies aligned with business transformation goals.

- Conduct impact assessments and stakeholder analyses to tailor change approaches.

- Build and manage transformation roadmaps and frameworks that guide successful change adoption.

Project and Program Support

- Develop and manage detailed change plans integrated with project timelines and goals.

- Collaborate with project managers and business leads to ensure change delivery is aligned with execution milestones.

- Support change readiness assessments and mitigation strategies.

Stakeholder Engagement & Communication

- Lead stakeholder engagement activities, including communication plans, feedback loops, and change networks.

- Deliver multi-channel communication campaigns to drive awareness, buy-in, and adoption.

Training & Capability Building-

- Design and execute training plans to enable seamless transitions to new systems, processes, or behaviors.

- Ensure impacted teams are adequately prepared and supported throughout the change lifecycle.

Performance Tracking & Reporting-

- Define and track key change metrics to assess adoption, resistance, and impact.

- Use analytics and feedback to continuously improve change approaches.

Required Qualifications & Skills

- 10+ years of experience in organizational change management, preferably in global or large-scale enterprises.

- Deep understanding of change management methodologies (PROSCI, ADKAR, Kotter, or similar).

- Strong stakeholder management, facilitation, and interpersonal skills.

- Experience developing and delivering training programs.

- Proficient in tools for communication, collaboration, and data analytics.

- Strong critical thinking and the ability to manage ambiguity.

Preferred Attributes

- Self-starter with high accountability and ownership

- Comfortable navigating complex, matrixed environments

- Strong collaboration skills across functions and cultures

- Adaptable, resilient, and solutions-focused