Capco Technologies - Organization Change Manager

Position: HR Change and Enablement Manager

Experience: 8-15 Years

Location: Bangalore / Chennai

Notice Period: 0-30 days / Max 45 days

Job Summary

We are seeking an experienced HR Change and Enablement Manager with 8-15 years of experience. The ideal candidate will be a strategic thought leader responsible for partnering with global leads to drive sustainable change within a project lifecycle. This role requires an individual who can create and implement high-impact engagement and learning strategies, ensuring successful user adoption and business readiness. You will be a key collaborator with project managers, business stakeholders, and various HR teams to achieve program objectives and manage interdependencies.

Key Responsibilities

Change & Engagement Strategy:

- Partner with the Global C&E Lead for TPRM (Third Party Risk Management) to embed change successfully.

- Create and implement strategic and tactical Engagement & Learning strategies, ensuring they align with the overall C&E plan.

- Develop a tailored end-user engagement strategy targeting specific stakeholder groups based on a change impact assessment.

Collaboration & Project Management:

- Work closely with program and project managers, business analysts, and design SMEs to achieve program objectives.

- Collaborate with leads from other HR and business projects to manage interdependencies and coordinate deployments.

- artner with Group HR communications and People Capability to ensure consistent messaging and engagement strategy.

Execution & User Adoption:

- Produce and own high-quality materials that drive user adoption and sustainability of change initiatives.

- Ensure identified business impacts are adequately addressed through business readiness plans and engagement.

- Support the execution of business testing, including User Acceptance Testing (UAT) and Service Rehearsal Testing.

- Incorporate lessons learned into the engagement plan to continuously improve initiatives.

Required Skills & Qualifications:

Core Experience:

- 8-15 years of experience in a change management or HR enablement role.

Professional Attributes:

- Proven ability to partner with stakeholders and act as a thought leader in change management.

- Strong understanding of the project lifecycle.

- The ability to create and implement high-impact engagement and learning strategies.

- Experience with stakeholder identification, assessment, and engagement across various locations and functions.

- Excellent collaboration and communication skills.

Preferred Skills:

- Experience with stakeholder mapping and analysis.

- Proficiency in change management methodologies like ADKAR or Prosci.

- A background in project management, with knowledge of both Waterfall and Agile frameworks.

- Experience in designing and developing training materials and workshops.

- Strong skills in creating communication plans and key messaging.

- Expertise in the use of change management tools and software.

- HR Change and Enablement Manager