Department: Sales Admin & Hospitality

Location: Noida

Employment Type: Permanent

Reporting To: Manager - Sales Admin & Hospitality

Number of Positions: One

Job Purpose:

To lead and manage end-to-end sales admin, hospitality, and corporate travel operations, ensuring seamless planning, coordination, vendor management, cost optimization, and high service standards for employees, customers, and senior leadership.

Key Responsibilities:

- Manage end-to-end travel, hotel, taxi, and ticket bookings for employees, customers, and senior leadership.

- Plan and coordinate conferences, corporate events, meetings, off-sites, and large-scale travel requirements.

- Manage and evaluate vendors including hotels, travel agents, airlines, and transport partners; negotiate rates and SLAs.

- Monitor hospitality and travel budgets, drive cost optimization initiatives, and control expenses.

- Ensure strict adherence to company travel and hospitality policies and governance frameworks.

- Handle escalations and provide quick and effective resolution to travel- and stay-related issues.

- Maintain and analyse MIS, dashboards, and reports on travel spend, vendor performance, and utilization.

- Coordinate closely with internal stakeholders including Marketing, Field Sales, HR, Admin, Finance, and Leadership teams.

- Mentor & guide junior team members to ensure operational efficiency, process adherence & service excellence.

- Continuously identify process improvements and implement best practices in hospitality and travel management.

Key Skills & Competencies:

- Strong expertise in corporate travel and hospitality operations

- Vendor negotiation and relationship management skills

- Budgeting, cost-control, and analytical orientation

- Excellent planning, coordination, and multitasking abilities

- Proficiency in MS Office (Excel, Word, PowerPoint) and online booking platforms

- Strong communication, stakeholder management, and interpersonal skills

- Proven problem-solving and escalation-handling capability

- High efficiency in handling hotel, taxi, and ticket bookings at scale

Preferred Background:

- Educational Qualification: Graduate / Post Graduate in Tourism, Hospitality Management, Travel & Tourism, or equivalent

- Experience: 6-8 years of relevant experience in sales admin, hospitality, or corporate travel management

Industry Preference:

- Candidates with present or past experience in Pharmaceutical companies will be given strong preference

- Experienced Female candidates will be preferred, in line with organizational diversity and inclusion initiatives

- Candidates with experience in corporate hospitality, travel management, sales admin, or large-scale event coordination roles are encouraged to apply

Reason for Hiring:

To strengthen the Sales Admin & Hospitality function by adding a senior resource who can reduce operational load on existing teams, enhance monitoring and governance, improve service quality, and drive cost efficiency across hospitality and travel operations.