Job Title: Manager / Senior Manager - Sales HR & Industrial Relations
Location: HO, Ahmedabad with pan-India travel
Reporting To: Head - HR
Role Objective
To act as a strategic HR Business Partner to the Sales & Marketing organization while leading Industrial Relations across sales and manufacturing environments, ensuring workforce effectiveness, statutory compliance, and harmonious employee relations in a unionized pharmaceutical setup.
Key Responsibilities
- Partner with Sales & Marketing leadership on all HR matters covering large field-force populations.
- Lead employee engagement, retention initiatives, and grievance handling for Sales teams.
- Handle Sales Industrial Relations, including interactions with sales unions/associations, incentive and entitlement disputes, restructuring-related IR risks, and disciplinary actions involving field employees.
- Represent management in conciliation proceedings and labor authorities for Sales IR matters.
- Ensure full compliance with applicable labor laws (ID Act, Factories Act, CLRA, Standing Orders, Wages, PF, ESI, Bonus, Gratuity, Shops & Establishments).
- Advise leadership on IR risks, change management, and legally compliant people decisions.
Qualification & Experience:
- MBA / MSW in HR / IR.
- Minimum 5-9 years of Sales HR experience in Pharma/FMCG/Life Sciences.
- Proven exposure to Sales IR and unionized manufacturing IR.
Skills & Competencies:
- Deep knowledge of Indian labor laws
- Business partnering mindset with sales acumen
- High credibility with unions and leadership
- Excellent communication and judgment
- Ability to manage sensitive issues independently
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