Business Manager - Telecom Increase Revenue from Data, Mobile & Fixed line Business: a. Develop new leads from identified accounts, coordinate kick off meetings, review customer requirements, identify Business capabilities for designing resolutions, ensuring preparation of RFS and project take-off. b. Ensure Account Coverage and Account Management with select industry clients and improve the revenues from accounts and manage the overall profitability for an account. c. Develop Account based strategy i.e. understanding the existing telecom solutions and proposing solutions to maximize share of business d. Understand the business, market needs and the competitive environment of the client Enhance customer experience and delight: a. Define customer impacting KPIs, review and monitor processes and continuously improve customer support processes and manage the customer retention through churn control and effective rate control b. Ensure adherence to SLA, project delivery and collections and have a keen eye towards customer satisfaction. c. Build the relationship with the customer by helping the customer get the best customized solution s/he can get. Account Penetration & Account Planning: a. Ensure account planning for the accounts both in terms of the breadth & width of the account. b. Help move the account over the continuum and get certification from the customer. Team Development: a. Groom a strong, empowered team, which drives business with self-initiative and provides bench strength to the organization

Gurgaon/Gurugram

Hyderabad

Business Manager - Telecom 

Job Description for Business Manager - Telecom  in Skyleaf consultants in  Gurgaon/Gurugram Hyderabad for (6-14) years of experience. Apply Now!