Job Title: Business Manager - COO's Office (SM / Manager Level)

Reports To: COO

Location: Mumbai

Role Overview:

The Business Manager will act as a strategic and execution partner to the COO, driving key organizational priorities and ensuring alignment across functions. The role requires a consulting-oriented professional with strong analytical and execution capabilities to oversee Administration, Operations, IT Ops, and MIS, while leading critical initiatives such as entity formation, integration, and cost optimization.

Key Responsibilities:

- Strategic Execution: Support COO in translating strategy into actionable plans; track and drive execution of key initiatives.

- Operations Oversight: Oversee Administration, Operations, IT Ops, and MIS to ensure alignment, efficiency, and governance.

- MIS & Reporting: Build and manage dashboards, drive data-driven insights, and standardize performance reporting.

- Entity Formation & Integration: Lead setup of new entities and ensure seamless integration into existing structures and systems. Coordination with US project management team to drive transformation, change management and functional integration project.

- Cost Optimization: Identify and implement cost-efficiency initiatives across functions while maintaining performance.

- COO Office Support: Prepare leadership decks, reviews, and executive communication; ensure follow-through on decisions.

- Cross-functional Coordination: Drive alignment across Finance, IT and Operations; ensure execution discipline.

Candidate Profile:

- MBA / CA from a reputed institution with strategic and Governance mindset.

- 8 - 10 years experience; management consulting background preferred (Big4 / Tier 1)

- Strong experience in strategy, operations, transformation, or COO/CEO office roles

- Exposure to multi-functional environments and transformation initiatives

Skills & Attributes:

- Structured problem-solving and strong analytical skills

- High ownership with execution focus

- Strong stakeholder management and communication skills

- Ability to manage complexity and ambiguity

- Strong business acumen and attention to detail

Success Metrics:

- Timely execution of strategic initiatives

- Efficiency improvements across Admin, Ops, IT Ops & MIS

- Successful entity setup and integration

- Measurable cost savings and productivity gains