Business Head - UPI Payments & BBPS Vertical - FinTech

Role Overview:

We are seeking an experienced and innovative professional to drive our Bill Payments and UPI business vertical.

The role involves end-to-end ownership of product development, partnerships, compliance, and revenue growth in digital payments.

The ideal candidate will have a strong understanding of UPI, BBPS (Bharat Bill Payment System), merchant acquiring and ecosystem partnerships within the Fintech/NBFC space.

Key Responsibilities:

- Lead strategy, roadmap, and execution for Bill Payments and UPI Payments through App.

- Drive engagement and stickiness for both these businesses via intuitive product interface and designs.

- Manage partnerships with merchants, billers, and fintech enablers.

- Ensure compliance with RBI, NPCI, and regulatory guidelines.

- Monitor transactions, settlement processes, risk, and fraud management.

- Develop innovative digital payment solutions to enhance customer adoption.

- Own P&L responsibility and drive revenue growth from UPI and bill payment services.

- Collaborate with Product, Technology, Risk, Compliance, and Operations teams.

- Track and analyze KPIs, transaction volumes, and customer experience to optimize performance.

Key Skills and Requirements:

- 10 - 15 years of experience in Digital Payments / UPI / BBPS / Fintech.

- Strong knowledge of UPI ecosystem, BBPS framework, NPCI guidelines.

- Proven track record in partnership management and business development.

- Experience in managing P&L, product lifecycle, and digital payment products.

- Excellent stakeholder management and regulatory compliance understanding.

- Analytical, strategic thinker with strong execution skills.