Business Head - Retail & Franchise

Short Description:

A senior leadership opportunity for an experienced business professional to drive growth, profitability, and operational excellence across a large franchise network for a leading consumer-facing organization.

About the Company:

Our client is one of India's leading consumer businesses with a strong national footprint and a large multi-format retail presence. The organization is known for its operational excellence, customer-first approach, and focus on building scalable, high-performance businesses through strong partner ecosystems.

Roles & Responsibilities:

- Drive revenue, profitability, and overall business performance across the assigned franchise region.

- Build and strengthen relationships with franchise partners, ensuring alignment with business objectives and operating standards.

- Ensure consistent execution of customer experience, compliance, and operational KPIs across the network.

- Identify opportunities for market expansion, network optimization, and business development within the region.

- Lead regional teams while collaborating with cross-functional stakeholders to deliver sustainable business growth.

Skills & Qualifications:

- 10-15 years of experience in retail, QSR, consumer, franchise, or multi-unit business management roles.

- Strong academic pedigree from reputed institutions preferred.

- Proven experience managing large-scale operations, partner ecosystems, and P&L responsibility.