Role Overview:

We are seeking a seasoned QSR Business Head to spearhead our operations across the Delhi NCR region. In this leadership capacity, you will be the primary architect of our growth strategy, overseeing end-to-end P&L management, supply chain efficiency, and brand expansion. You will work closely with the executive leadership team, regional operations managers, and external stakeholders to ensure our service standards remain industry-leading. By driving operational excellence and fostering a culture of high performance, you will directly influence our market share, customer loyalty, and long-term profitability in a highly competitive food and beverage landscape.

Key Responsibilities:

- Formulate and execute comprehensive business strategies to drive revenue growth and market penetration across all QSR outlets in the region.

- Oversee full-cycle P&L management, ensuring optimal cost control, inventory management, and margin improvement across the entire portfolio.

- Lead and mentor cross-functional teams, including operations, marketing, and supply chain, to ensure seamless execution of brand standards and customer experience protocols.

- Spearhead new store launches and expansion initiatives, managing site selection, regulatory compliance, and infrastructure setup to meet aggressive growth targets.

- Analyze market trends and consumer feedback to refine product offerings and service delivery, ensuring the brand remains relevant and competitive.

- Cultivate strong relationships with vendors, landlords, and regulatory bodies to ensure operational continuity and favorable business terms.

Required Skillset:

- Demonstrated ability to manage large-scale retail operations, with a proven track record of scaling QSR businesses and driving consistent operational efficiency.

- Exceptional financial acumen, with the ability to interpret complex data sets to make informed decisions regarding capital allocation and operational budgets.

- Strong interpersonal and leadership skills, capable of inspiring diverse teams and navigating complex stakeholder environments with diplomacy and clarity.

- Strategic mindset with the ability to translate high-level corporate goals into actionable, on-ground operational plans.

- A post-graduate degree from a premier business school is highly preferred, reflecting a strong foundation in general management and business strategy.

- High degree of adaptability and comfort with a hands-on, on-site work environment, essential for maintaining the pulse of daily operations in the Delhi NCR market.

- 15 - 23 years of progressive experience in F&B operations, retail management, or a similar high-growth consumer-facing industry.