We are setting up a Corporate Agent (Composite) insurance distribution business and are seeking a Principal Officer to lead and govern the function.

This role goes beyond regulatory compliance. The Principal Officer will play a critical leadership role in ensuring that the business grows responsibly, maintains high sales conduct standards, and operates in full alignment with regulatory expectations and customer interests.

The position serves as a bridge between the Board, Regulators, and Distribution teams, ensuring that commercial ambition is balanced with governance and long-term sustainability.

Key Responsibilities:

1. Regulatory & Compliance Leadership:

- Ensure full compliance with IRDAI regulations applicable to Corporate Agents (Composite).

- Act as the primary point of contact with regulators and auditors.

- Oversee licensing, certifications, filings, and regulatory reporting.

- Establish and maintain internal compliance frameworks and SOPs.

2. Sales Governance & Conduct Oversight:

- Monitor sales practices to prevent mis-selling and ensure fair customer outcomes.

Track key metrics such as:

- Persistency ratios

- Complaint ratios

- Policy cancellation trends

- Conduct and suitability metrics

- Build systems and processes to detect and correct issues proactively.

3. POSP & Distribution Supervision:

- Oversee onboarding, training, and supervision of POSPs and sales teams.

- Ensure adherence to training, certification, and sales conduct guidelines.

- Implement ongoing monitoring and audit mechanisms.

4. Risk & Governance Reporting:

- Prepare and present risk, compliance, and governance dashboards to senior management and the Board.

- Identify emerging risks and recommend mitigation strategies.

- Ensure proper documentation and audit trails across operations.

5. Process & Controls in a Digital Distribution Environment:

Design governance frameworks suited for:

- Digital onboarding

- Open architecture product distribution

- Multi-insurer partnerships

- Ensure compliance processes scale effectively with growth.

6. Ethical & Strategic Leadership:

- Provide independent judgment on business initiatives from a compliance and customer-protection perspective.

- Ensure that growth initiatives are not only compliant but also sustainable and ethical.

- Help build a culture of responsible selling and customer-first thinking.

Required Qualifications & Experience:

- Must meet IRDAI eligibility criteria for Principal Officer of a Corporate Agent (Composite).

- Minimum 5-10 years of experience in insurance distribution, compliance, or operations.

Strong understanding of:

- IRDAI regulations

- Life and General Insurance products

- Distribution models including POSP

- Experience in governance, audits, or risk management preferred.

- Prior experience interacting with regulators is highly desirable.

Skills & Competencies:

- Strong regulatory and analytical mindset

- High integrity and sound judgment

- Ability to balance commercial realities with compliance requirements

- Excellent communication and presentation skills

- Leadership and stakeholder management capability

- Structured thinking and attention to detail

What Success Looks Like in This Role:

A fully compliant, audit-ready insurance distribution business

Strong governance processes embedded from day one

Healthy persistency and customer satisfaction metrics

Scalable systems that support growth without compromising conduct

High trust from regulators, partners, and customers