Posted by
Posted in
Sales & Marketing
Job Code
1677055

Description: Business Head - Digital Market Place
Location: Chennai
Reporting to: CDO
Education: MBA/PGDM/PGDBA
About the Role:
The Digital Platforms has been set up with the intent of building an ecosystem around used-vehicle buy and sell. Some of the key capabilities we envisage include End-to-End Vehicle Management Platform, Auction platform, Inspection and Valuation, Document support to name a few.
The Business Head Digital Platform will be responsible for building, scaling, and owning the business role and will have end-to-end accountability for strategy, P&L, business plan creation, execution, stakeholder management, regulatory alignment, and long-term value creation. This is a leadership role that combines business strategy, marketplace building, operations excellence, fintech integration, and ecosystem partnerships
Key Responsibility Areas:
Strategy & Business Planning:
- Develop a 3 - 5 year strategic roadmap for the business as an independent profit centre.
- Define revenue streams including auction commissions, yard management fees, inspection & valuation services, documentation services, channel financing, and value-added services.
- Build annual operating plans, budgets, and detailed financial projections (P&L, cost structure, capital requirements).
- Identify expansion opportunities including external bank/NBFC clients, third-party repossession mandates, and digital marketplace monetisation.
P&L Ownership & Revenue Growth:
- Own full P&L accountability including revenue, margins, cost optimisation, and return on capital.
- Drive liquidation efficiency improvements (realisation %, turnaround time, auction success rates).
- Build and scale buyer network (dealers, brokers, institutional buyers).
- Monetise platform capabilities (inspection, valuation, yard audits, logistics coordination, financing integration).
Marketplace & Ecosystem Development:
- Build and manage a two-sided marketplace model
- Develop and manage partnerships with third-party yards, inspection & valuation agencies, logistics partners, documentation & RTO agents, and channel finance providers.
- Expand platform to serve external financial institutions and banks.
Product & Technology Leadership:
- Work closely with technology teams to continuously enhance repo management, yard management, auction & buyer management, inspection & valuation, and documentation workflows.
- Drive data-led decision making (auction efficacy metrics, buyer activity tracking, yard performance analytics).
- Ensure high platform stability, scalability, UX optimisation, and compliance readiness.
Operational Excellence:
- Define SOPs across repossession, yard audits, auction governance, inspection quality control, and documentation.
- Reduce asset leakage risks.
- Improve turnaround time from repossession to liquidation.
- Implement structured monitoring frameworks for auction performance and yard compliance.
Team Building & Leadership:
- Build and lead a cross-functional team spanning business, operations, product, analytics, and partnerships.
- Create a performance-driven culture with clear KPIs and accountability.
- Develop second-line leadership for scale and continuity.
Qualifications:
- 15+ years of experience in NBFCs, banks, fintech, used vehicle marketplaces, or asset liquidation businesses.
- Prior experience in auctions, or marketplace businesses preferred.
- Proven experience in building and scaling a business unit or digital platform.
- Strong exposure to P&L management and ecosystem partnerships.
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Posted by
Posted in
Sales & Marketing
Job Code
1677055