Business Head/Chief Operating Officer - Sales & Operations - HVAC & Insulation Industry

Role Objective:

(80% Sales & Business Development, 20% Plant performance and P&L)

The Chief Operating Officer (COO) Sales & Operations will drive revenue growth, operational excellence, and execution discipline across sales, manufacturing/Ops, supply chain, and customer delivery. The role ensures strong alignment between sales strategy and operational capability to achieve profitable and scalable growth

Job Description/Key Responsibilities:

- Translate business strategy into executable sales and operations plans.

- Develop and execute national sales strategy, business plans, and revenue targets.

- Build, manage, and lead zonal/regional sales teams across India.

- Drive new business through Retail, Dealers & consultant channel network

- Expand channel network Distributors, Dealers, Architects & Consultants, Govt. projects

- Monitor market trends, competition, and pricing strategy.

- Strengthen brand positioning and support marketing initiatives.

- Key account management and customer relationship management.

- Ensure monthly/quarterly sales forecasting and business reporting.

- Ensure profitability, credit control, and receivable management.

- Own P&L for Sales & Operations.

- Drive EBITDA improvement through revenue growth and cost discipline.

- Lead budgeting, forecasting, and performance review cadence. Oversee manufacturing/operations, supply chain, planning, and customer fulfilment.

- Ensure alignment of sales forecasts with production and delivery capabilities (S&OP).

- Oversee manufacturing/operations, supply chain, planning, and customer fulfilment.

- Drive operational efficiency, cost optimization, and on-time delivery.

- Lead process excellence initiatives (Lean, TPM, System & Digitization).

Key KPIs:

- Drive operational efficiency, cost optimization, and on-time delivery.

- Revenue growth & gross margin

- EBITDA & cost optimization

- Sales forecast accuracy & S&OP adherence

- On-time delivery & customer satisfaction

- Working capital & inventory management

- Own P&L, Drive EBITDA improvement through revenue growth and cost optimization.

Desired Candidate Profile:

- BE / B. Tech, MBA preferred (Sales / Operations / Business Strategy).

- 25-30 years of experience in sales & Business operations leadership, lastly working as Country Head, Business Head or COO

- Proven experience in HVAC & Insulation industry

- Strong dealer-distributor network exposure.

- Excellent leadership, negotiation, and strategic planning skills.

- Strong business acumen and result-oriented mind-set.

- Willingness to travel extensively.