Business Excellence & Transformation Manager - IIM/ISB

We are looking for a high-impact, execution-oriented leader to join our executive track as Lead - Business Strategy & Transformation. This role will work at the intersection of growth, transformation, operations, and leadership development.

Strategy & Vision

- Shape and evolve the company's multi-year strategic roadmap, in alignment with the board and CEO

- Identify and validate new market entry opportunities (geography, verticals, services)

- Lead business model innovation, value chain redesign, and performance acceleration programs

Business Transformation

- Lead transformation initiatives across customer experience, field operations, and delivery

- Drive end-to-end business process improvement and digitization efforts

- Champion operational KPIs across business units and hold leadership accountable for impact

Growth & Partnerships

- Cultivate strategic partnerships, alliances, and joint ventures to unlock new business lines

- Build ecosystem relationships that enhance our market credibility and capabilities

- Pilot GTMs and expansion frameworks, starting with hands-on initiatives before delegation

Leadership Development & Organizational Growth

- Coach and guide cross-functional heads; influence CXO-level decisions through trust and data

- Identify and build the next generation of leaders within the business

- Set the tone for a culture of ownership, learning, and integrity

Board & Executive Stakeholder Reporting

- Drive reporting and communication for transformation programs and strategic progress

- Build frameworks to measure sustainability, resilience, and innovation capability

Ideal Background

- Education: MBA / PGDM from a top-tier B-school (IIM, ISB, or global equivalent); technical undergrad preferred

- Experience: 3-8 years across strategy, operations, transformation, or business leadership roles

- Track Record: Hands-on leader with a balance of executional depth and strategic clarity

Core Skills & Traits

- Exceptional analytical and structured problem-solving skills

- Strategic operator mindset: thinks long-term, executes short-term

- Data-driven and customer-obsessed

- Gravitas to influence C-level leaders and build coalitions

- Passion for learning, mentoring, and company-building

- Entrepreneurial approach with respect for systems, people, and scale