Business Development Manager - CRM/Salesforce

Description:

Key Responsibilities:

- Drive end-to-end sales of Salesforce professional services and solutions, including implementation, customization, and support.

- Identify and develop new business opportunities in SMB segments and through channel sales.

- Engage in consultative selling to understand clients business needs and recommend appropriate Salesforce solutions.

- Develop and maintain a robust sales pipeline, including proactive outreach, lead qualification, and conversion.

- Collaborate with internal teams (technical, marketing, delivery) to develop tailored proposals and ensure smooth handover to delivery teams.

- Maintain strong, long-term client relationships and identify opportunities for cross-selling and upselling.

- Conduct market and competitor analysis to inform sales strategies and identify emerging trends.

- Achieve and exceed sales targets and KPIs consistently.

Core Competencies:

- Salesforce Implementation & Consulting

- Digital Transformation Initiatives

- CRM Strategy & Execution

- Business Process Optimization

- Cross-Selling & Revenue Growth

- Stakeholder & Client Management

Requirements:

- 3-5 years of proven experience in Salesforce solution or consulting sales.

- Deep understanding of Salesforce products, ecosystem, and implementation lifecycle.

- Experience in selling Salesforce projects and post-implementation support services.

- Strong network and experience in the SMB market segment and channel sales model.

- Excellent consultative sales, negotiation, and relationship-building skills.

- Strong business acumen and ability to align Salesforce solutions with client needs.

- Excellent verbal and written communication skills.

- Bachelor's degree in Business, Marketing, IT, or a related field; Salesforce certifications are a plus.