Business Controller - Retail

Job Description:

A Leading Retail Global Capability Centre (GCC) is hiring for Business Controller Role for Chennai Location.

Position: Business Controller

Organisation: Leading Retail Global Capability Center (GCC)

Location: Chennai

Work Mode: 5 Days Work from Office

Selection Process: 2 Technical Rounds

Key Responsibilities:

1. Financial Close & Reporting:

- Own monthly, quarterly, and annual close process.

- Ensure timely and accurate trial balance finalization.

- Review journal entries, accruals, provisions, and adjustments.

- Ensure balance sheet substantiation and reconciliations.

- Coordinate reporting uploads to group / parent systems, if applicable.

- Support preparation of statutory financial statements.

2. General Ledger & Accounting Control:

- Maintain integrity of general ledger and chart of accounts.

- Review accounting treatment for routine and non-routine transactions.

- Ensure fixed asset accounting, depreciation, and capitalization controls.

- Oversee intercompany accounting and reconciliations.

- Drive accounting standardization and policy adherence.

3. Accounts Payable / Expense Operations:

- Oversee invoice processing, payment readiness, vendor controls, and ageing.

- Ensure no duplicate payments and strong three-way match discipline.

- Manage employee expense reimbursement governance.

- Review exception reports and backlog metrics.

4. Treasury & Cash Control:

- Review daily / weekly bank reconciliations.

- Oversee payment controls and maker-checker framework.

- Support cash forecasting with FP&A and Finance Director.

- Monitor unidentified receipts / unreconciled items.

5. Internal Controls & Compliance:

- Design and operate finance controls across P2P, close, treasury, and reporting.

- Maintain segregation of duties framework.

- Ensure documentation of SOPs, approval matrices, and process notes.

- Support internal and external audits with clean documentation.

6. Team Leadership:

- Lead, coach, and develop finance operations team.

- Allocate workload across Accountants and Accounting Executives.

- Build in-house capability and succession depth.

- Drive performance culture through SLA/KPI management.

7. Transformation & In-sourcing Agenda:

- Transition activities from outsourced partners to internal team.

- Identify automation opportunities within Zoho ecosystem.

- Improve close cycle timelines and reporting quality.

- Eliminate manual inefficiencies and reduce operating cost.