Business Consultant - Process Improvement

Target Companies : BPS/BPO Consulting Accenture, Cognizant, IBM, Genpact, TCS,Wipro,EXL, Teleperformance, Concentrix, ADP, Sutherland.

Minimum Experience: 15-20 years

Requirement: Candidates with excellent communication skills

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Role Overview & Requirements:

- Min Experience: 15 + years in process improvement.

Core Skills:

- Lean and Six Sigma (Green Belt acceptable; Black Belt preferred).

- Hands-on experience with Minitab.

- Knowledge of FMEA, RCA, DMAIC, and Kaizen.

Key Responsibilities:

- Improve processes to maintain efficiency, reduce cost, enhance sustainability, and maximize profitability

- Design, document, and maintain system processes & changes

- Collect information through shadowing, RCA, interviews, surveys, pilots, etc.

- Develop best practices and innovative solutions to improve production and quality

- Perform data analysis to identify weaknesses and root causes

- Formulate recommendations and solutions with practical advice

- Assist in implementation and resolve discrepancies

- Provide guidance for issues and ensure continuous improvement

Required Skills:

- 5-10 years of experience in process improvements

- Strong knowledge of Lean / Six Sigma and process-related standards

- Proven experience in business problem identification and deriving solutions

- Excellent analytical and data interpretation skills

- Strong written and verbal communication skills

- Experience in mapping processes (added advantage)

- Quick learner with creative problem-solving aptitude.