Business Consultant - MBA Required About the role - We are seeking a skilled Business Consultant with extensive experience in configuring and managing Customer Relationship Management (CRM) systems, particularly Salesforce, ERPs. The ideal candidate will have a consultative approach to understanding client needs, managing CRM implementations, and providing insights to optimize business operations. A Salesforce Consultant Certification is a prerequisite for this role. Roles & Responsibilities: - Engage with internal and external customers to understand their business needs, challenges, and objectives. - Provide expert advice on Sales, Marketing and ERP setup and best practices. - Conduct gap analysis to identify opportunities for process improvements. - Lead the implementation and configuration of Salesforce CRM solutions tailored to client specifications. - Design custom fields, objects, workflows, and validation rules based on client requirements. - Ensure user training and adoption strategies are implemented for successful transitions. - Oversee the integration of Salesforce with other business systems (e.g., ERP, marketing automation). - Collaborate with technical teams to ensure data integrity and seamless integrations. - Troubleshoot and resolve issues related to system integrations and functionality. - Manage project timelines, resources, and deliverables to ensure successful project execution. - Conduct regular meetings and status updates with clients to track progress and address concerns. - Prepare comprehensive documentation of CRM configurations, processes, and user guides. - Analyze and report on CRM performance metrics to recommend adjustments and enhancements. - Provide ongoing support and training for clients to maximize the potential of Salesforce. - Stay updated with Salesforce releases and enhancements to leverage new features. - Work closely with sales, marketing, and customer service teams to align CRM strategies with business objectives. - Participate in cross-functional teams to drive continuous improvement initiatives. Skills and Qualifications: - MBA from a reputed university with Science or Engineering undergraduate degree - Minimum of 6+ years of hands-on experience in configuring and setting up Marketing, Sales, Finance and other business processes. - Salesforce Consultant Certification a plus - Proven track record of successfully managing CRM implementations. - Strong understanding of business processes and sales funnel management. - Proficiency in Analytics tools and features, including reports and dashboards. - Excellent analytical, problem-solving, and organizational skills. - Strong communication and interpersonal skills for effective client engagement. - Experience with additional CRM or business management tools. - Familiarity with Agile project methodologies. - Job Location: Bangalore (Remote) - Job Shift: U.K. Shift (03:00 PM IST to 12:00 AM IST)

Bangalore

Business Consultant  - CRM/ERP 

Job Description for Business Consultant  - CRM/ERP  in Qode.World in  Bangalore for (7-15) years of experience. Apply Now!