Key Responsibilities:
- Lead requirements elicitation through stakeholder interviews, workshops and working sessions.
- Develop business cases for transformation initiatives and support benefits, realization tracking post-implementation.
- Create and maintain BRDs, Functional Specifications, process maps and journey documentation.
- Develop use cases, wireframes, flow diagrams, RTM, and business flows for Technology and QA teams.
- Own product delivery artifacts including product roadmaps, epics user stories, acceptance criteria, and prioritized backlogs using Jira & Confluence.
- Proactively identify dependencies, risks, assumptions, and testing inputs and communicate them early.
- Support test planning, defect triage, and User Acceptance Testing (UAT).
- Prepare documentation and reporting for working groups, governance forums, and steering committees.
- Track milestones, manage delivery risks, and escalate variances as required.
- Support go-live readiness, tollgate approvals, and post-implementation reviews.
Preferred Experience and Skills:
- 8+ years of overall experience with minimum 5+ years as a Business Analyst in Banking - Financial Services.
- Proven experience delivering end-to-end digital transformations with ownership (Retail Banking required).
- Solid understanding of the complete payment transaction lifecycle.
- Hands-on experience working in Agile delivery models (Scrum - SAFe) beyond ceremonies.
- Strong proficiency in Jira and Confluence for backlog management and documentation.
- Strong stakeholder management skills.
Certifications (Good to Have):
- CBAP, CSPO, CSM, SAFe, PMP, PRINCE2.
Work Mode:
- 5 days, Work From Office.
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