Business Analyst - IT/eGovernance/Public Sector

Business Analyst

Job description:

- Total 7+ Years; 4+ years of experience as a Business Analyst in IT/e-Governance/Public Sector projects.

- Strong knowledge of Government-to-Citizen (G2C), Government-to-Business (G2B), and Government-to-Government (G2G) service models.

- Experience in preparing SRS and other standard documentation formats used in government projects.

- Familiarity with IT systems used in public administration, citizen services, or public utilities.

- Proficiency in tools such as MS Visio, Balsamiq, Figma, JIRA, or equivalent for documentation and process modelling.

- Excellent communication, stakeholder management, and analytical skills.

Key Responsibilities:

- Collaborate with government stakeholders to understand their business processes, pain points, and project objectives.

- Conduct requirement gathering sessions (workshops, interviews, etc.) and document Business Requirement Specifications (BRS), Functional Requirement Specifications (FRS), and Use Cases.

- Map AS-IS and TO-BE processes to support process re-engineering and digital transformation.

- Work with technical teams to ensure functional requirements are accurately translated into system features.

- Prepare and maintain documentation including process flows, data flow diagrams, and user manuals.

- Support UAT (User Acceptance Testing) by developing test cases, coordinating user testing, and validating output.

- Monitor and evaluate project performance against defined KPIs and timelines.

- Ensure compliance with data privacy, digital governance standards, and government IT policies.

- Provide training and support to end-users and department officials

MUST Know Marathi Language

Only Immediate to 7 Days Joiner