Business Analyst - IT

Experience : 6- 8 years

Location : Gurugram

Key Responsibilities:

- Collaborate with business stakeholders to gather, analyze, and document detailed business requirements through workshops, interviews, and surveys.

- Prepare clear and comprehensive documentation such as Business Requirement Documents (BRDs), User Stories, Use Cases, and Functional Specifications.

- Conduct process mapping using tools like Visio or Bizagi to visualize workflows and identify areas for improvement.

- Perform data analysis to support business decisions and create dashboards, reports, and visualizations for tracking key metrics.

- Support project management activities, including monitoring project timelines, deliverables, and issue resolution to ensure on-time delivery.

- Participate in testing and validation processes, including preparing and executing test cases, managing User Acceptance Testing (UAT), and ensuring business requirements are met.

- Identify, document, and track defects or issues; coordinate with technical teams to ensure timely resolution.

- Act as a liaison between business and technical teams, translating business needs into clear functional and technical requirements.

- Utilize business analysis tools such as MS Excel, PowerPoint, and JIRA to support

- Agile/Scrum-based delivery.

- Apply UI/UX wireframing and prototyping skills (using tools like Figma) to visualize user interfaces and user journeys.

- Contribute to data visualization efforts using tools such as Tableau or similar platforms.

Skills & Qualifications:

- Experience with Visio, Bizagi (mandatory or preferred).

- Strong understanding of SDLC, Agile/Scrum principles, and project management best practices.

- Expertise in preparing BRDs, user stories, and functional specifications.

- Proficiency in MS Excel, Tableau, or similar tools for analysis and reporting.

- Hands-on experience with wireframing tools (Figma or equivalent).

- Experience in MS Office Suite, JIRA, Confluence (preferred).

- Strong organizational, communication, and multitasking skills.

- Ability to manage multiple priorities and deliver high-quality outputs under tight timelines.