Business Analyst - IT

Requirement Gathering Techniques:

- Interviews, Workshops, JAD sessions, Surveys, Brainstorming, Document Analysis, Prototyping

- Requirements Prioritization Techniques:

- MoSCoW, Kano Model, Ranking, T-Shirt Sizing

- Agile Methodology Proficiency:

- Understanding of Agile User Stories

- Familiarity with Agile ceremonies: Sprint Planning, Stand-up, Sprint Review, Sprint Retrospective

- User Story Writing and Acceptance Criteria (Given/When/Then format)

- Business Analysis & Documentation Tools:

- Microsoft Visio / Miro / Draw.io / Lucidchart (for Process Mapping)

- JIRA / Confluence / Azure DevOps Wiki / MS Office (for Agile Project Management)

- Balsamiq / Figma / Sketch / Miro (for Prototyping)

- Tableau / Power BI (for Data Visualization)

Process Modeling:

- BPMN (Business Process Model and Notation)

- Functional and Non-Functional Requirement Documentation:

- Functional: Use Cases, User Stories

- Non-Functional: Performance, Security, Usability, Reliability, Scalability

- Stakeholder Management & Communication Skills:

- Ability to interact with both technical and non-technical stakeholders

- Explain complex concepts simply

- Critical Thinking and Problem-Solving

Mandatory Skills:

- 4-6 years of Business Analysis experience within a consultancy or services provider

- Proven ability to produce detailed Business Requirements Documents (BRD)

- Business Process Mapping and Documentation

- Experience in Agile delivery environments

- Experience in Digital Transformation or Application Modernisation projects