Role Overview:

Drive fraud risk management enhancements for retail/cross-border payments via Falcon platform, reducing losses and ensuring RBI/NPCI compliance. The EFRM BA owns end-to-end analysis for fraud prevention systems, focusing on real-time transaction monitoring, rule configuration, false positive reduction, and integration with payment channels. This role supports NPCI schemes, SWIFT, and core banking etc., while handling regulatory audits and incident response.

Key Responsibilities:

- Own requirements for Falcon rule/scenario development, tuning, and integration with UPI/IMPS/SWIFT channels.

- Perform fraud analytics, false positive analysis, and impact assessments for new payment features or regulatory changes.

- Support testing, go-live, and post-implementation BAU for fraud platform stability. Must-Haves: Falcon experience, payments domain expertise, SQL proficiency, and audit-facing communication skills.

- Analyze and tune Falcon (or similar) rulesets: Design scenarios for fraud types (e.g., account takeover, synthetic identities), perform backtesting, and optimize thresholds to balance detection rates and false positives.

- Elicit and document business requirements for fraud detection, including transaction scoring, velocity checks, device fingerprinting, and behavioral analytics tailored to UPI/IMPS/SWIFT flows.

- Conduct gap analysis on fraud platform capabilities vs. emerging risks (e.g., AI-driven attacks, cross-border fraud), producing BRDs/FRDs, process flows, and data mappings for vendor enhancements or custom integrations.

- Collaborate with operations, compliance, payments SMEs, and IT to validate fraud workflows, support UAT, and integrate with payment hubs, sanctions screening, and case management tools.

- Monitor fraud KPIs (detection rates, false positives, ROI), prepare dashboards/reports for senior management/auditors, and contribute to RCSA (Risk Control Self-Assessment) for payments fraud risks.

- Support incident management: Root-cause fraud breaches, recommend rule updates, and communicate impacts to stakeholders during investigations or regulatory reviews.

Required Skills and Experience:

- 5 - 10 years as BA in payments fraud/risk, with hands-on Falcon (FICO Falcon) experience in rule authoring, scenario deployment, and performance tuning.

- Deep knowledge of Indian payments (UPI/IMPS/NPCI), fraud typologies, and compliance (RBI guidelines, DPDP Act); exposure to SWIFT fraud or cross-border risks preferred.

- Proficiency in data analysis and fraud tools; ability to translate fraud patterns into actionable rules and metrics.

- Strong stakeholder skills for workshops with operations, risk, and vendors; experience presenting to auditors/senior management on fraud trends and controls.