Business Analyst

Role Summary

Experience: 4-6 Years

Location: Mumbai

Job Description:

- Work closely with business stakeholders to gather and analyze requirements.

- Translate business needs into functional and technical specifications.

- Possess strong expertise in ServiceNow modules including ITSM, SPM, and CMDB.

- Support Agile delivery teams through requirement grooming and documentation.

- Coordinate with cross-functional teams to ensure solution alignment.

- Assist in testing, validation, and post-implementation support.

- Drive continuous improvement through data-driven insights and analysis.

- Ensure clear communication and stakeholder management across projects.