Business Analyst

Description:

- Gather and document business requirements through stakeholder interviews, workshops, and meetings

- Analyze existing business processes and recommend improvements

- Create and maintain Business Requirement Documents (BRDs), functional specifications, and process flows

- Act as a liaison between business users, management, and delivery teams

- Define business rules, workflows, and acceptance criteria

- Support User Acceptance Testing (UAT) by coordinating test cases and validating business scenarios

- Assist in change management, impact analysis, and documentation updates

- Prepare reports, presentations, and dashboards for management review

- Ensure alignment of business objectives with project outcomes

Required Skills & Qualifications:

- Proven experience as a Business Analyst or similar role (non-technical focus)

- Strong understanding of business operations and process analysis

- Excellent documentation and communication skills

- Experience creating BRDs, process maps, SOPs, and workflows

- Strong stakeholder management and facilitation skills

- Ability to analyze data, trends, and business metrics

- Proficiency in MS Office (Excel, PowerPoint, Word)

- Strong problem-solving and critical-thinking abilities