Business Analyst

Description:

Title: Business Analyst

Experience: 6-12 Years

NP: Immediate-90 days

Location: Pan India.

Responsibilities:

- Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed.

- Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution.

- Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables.

- Be a liaison between business, IT and other data management support teams.

- Develop and implement strategies for Marketing Cloud adoption within business.

- Work closely with vendor resources to rely requirements, build, test, and launch.

- Ensure team is leveraging new features and functionality as they are developed and released.

- Organize, document and lead release management efforts across the platforms.

- Work with Salesforce Admins to facilitate changes in the Salesforce platform to assist with marketing strategies.

- Implement solutions to ensure and monitor data quality within Salesforce.

Qualifications/Requirements:

- Bachelor's degree and 3+ years of progressive business experience.

- Understanding of Integration scenarios and design: Data Architecture.

- Strong documentation and training skills.

- Proficiency with Microsoft Office Products.

- Proficiency with JIRA and JIRA Align

- Excellent Presentation, Written and Oral Communication Skills.

- Experience in a business analysis capacity.

- Experience with or understanding of Agile Project Management.

- Strong understanding of financial card services business processes.

Desired Skills/Qualifications:

- Experience with both Sales Cloud and Marketing Cloud.

- Salesforce Marketing Cloud Email Specialist Certification

- Experience leading salesforce integration projects

- Experience leading optimization projects and standard release management